FAQs

Dental

  • Are C.E.T.® VEGGIEDENT® FR3SH® Tartar Control Chews for Dogs hypoallergenic?

    C.E.T.® VEGGIEDENT® FR3SH® Tartar Control Chews for Dogs are vegetable based chews and do not contain any animal proteins.

  • Are C.E.T.® VEGGIEDENT® FR3SH® Tartar Control Chews for Dogs hypoallergenic?

    C.E.T.® VEGGIEDENT® FR3SH® Tartar Control Chews for Dogs are vegetable based chews and do not contain any animal proteins.

  • How many calories are in C.E.T.® VEGGIEDENT® FR3SH® Tartar Control Chews for Dogs?

    The calorie content varies on the size of the chew: Extra -Small: 24 kcal/chew, Small: 48 kcal/chew, Medium: 75 kcal/chew, Large: 105 kcal/chew.

  • What is a behaviour modification plan?

    Behaviour modification consists of simple training techniques that are an important part of the management of separation anxiety. Pet owners can easily learn to incorporate them in their daily routine.

    Behaviour Modification Plan

  • Where do the hides come from to make C.E.T.® Enzymatic Oral Hygiene Chews for Dogs?

    The hides used to make our rawhide chews come from North American cattle.

  • How many calories are in C.E.T.® Enzymatic Oral Hygiene Chews for Dogs?

    The calorie content varies depending on the size of each chew. Extra Small: 30 kcal, Small: 32 kcal, Medium: 54 kcal, Large: 88 kcal 

  • What is the protein source for C.E.T.® Enzymatic Oral Hygiene Chews for Dogs?

    The chews contain both beef and poultry proteins.

  • What is the difference between C.E.T.® Enzymatic Oral Hygiene Chews and C.E.T.® HEXtra® Premium Chews for Dogs?

    C.E.T. Enzymatic Oral Hygiene Chews feature an exclusive Dual-Enzyme System, plus a coarse texture that works with the dog’s chewing action to reduce plaque and calculus. C.E.T. HEXtra Premium Chews are made using the unique and proprietary binding-releasing system to ensure maximal release of chlorhexidine, which helps reduce plaque and calculus. Activity resulting from chlorhexidine release may be evident for up to 24 hours.1,2

    1. Pader, Morton. Oral Hygiene Products and Practice. New York: Marcel Dekker, Inc., 1988.
    2. Bonesvoll, P “Oral Pharmacology of Chlorhexidine.” Journal of Clinical Periodontology, 4.5(1977): 49-65.
  • My pet is on a restricted diet, which C.E.T.® Enzymatic Toothpaste do you recommend?

    C.E.T. Enzymatic Toothpaste with vanilla-mint flavour does not contain any animal or grain proteins.

  • What is the protein source for C.E.T.® HEXtra® Premium Oral Hygiene Chews for Dogs?

    The chews contain both beef and poultry proteins.

  • How many calories are in C.E.T.® HEXtra® Premium Oral Hygiene Chews for Dogs?

    The calorie content varies depending on the size of each chew. Extra Small: 30 kcal, Small: 32 kcal, Medium: 54 kcal, Large: 88 kcal.

  • Where do the hides come from to make C.E.T.® HEXtra® Premium Oral Hygiene Chews for Dogs?

    The hides used to make our rawhide chews come from North American cattle.

Mobility

  • Can I buy MOVOFLEX Advanced Soft Chews from my veterinarian?

    Ask your veterinary clinic whether they carry MOVOFLEX Advanced Soft Chews.

  • How often should I give my dog MOVOFLEX Advanced Soft Chews?

    One soft chew per day is typical. Always talk with your veterinarian before making changes to your dog’s diet or adding any supplements.

  • What are the benefits of egg shell membrane?

    Egg shell membrane is a natural ingredient that contains multiple proteins, including chondroitin sulfate, collagen and elastin. As part of MOVOFLEX Advanced Soft Chews, it supports joint structure and flexibility.2,3

    The egg shell membrane in these soft chews is BiovaFlex Eggshell Membrane, sourced from upcycled eggshells.9

  • What exactly has changed between the original formulation and MOVOFLEX Advanced Soft Chews?

    We kept all our original ingredients and added two more:

    1. Krill oil
      1. Contains omega-3 fatty acids to control inflammation4,5
      2. Increse the absorption of astaxanthin and hyaluronic acid4,5
    2. Low molecular weight hyaluronic acid
      1. Supports joint structure and maintenance
      2. Works with krill oil and astaxanthin to support overall joint health6,7
  • What if I’m not satisfied with MOVOFLEX Advanced Soft Chews?

    These soft chews have a Customer Satisfaction Guaranteed! If you’re not satisfied, simply contact customer service at 1-800-338-3659.

  • Why did you add krill oil in this new formulation?

    Krill oil contains omega-3 fatty acids that help lubricate joints.4,5 It also boosts the performance of two other ingredients (astaxanthin and hyaluronic acid).4,5 These qualities strengthened our already effective formulation1 to provide more support for dogs’ joint health.

    With the environment in mind, we chose sustainably sourced Antarctic krill.

  • Can MOVOFLEX® Soft Chews be given to dogs of any size?

    Yes! No matter the size of dog only one chew per day is needed.

  • How often do I give my dog MOVOFLEX® Soft Chews?

    MOVOFLEX Soft Chews should be administered once daily and can be given during or after a meal.

Products

  • What is the flavour source in PROIN® Chewable Tablets?

    Real chicken and sweet whey.

  • What is the flavouring for RECONCILE® Chewable Tablets?

    The flavour is artificial beef.

  • What is the flavouring/protein source for ANXITANE® (L-Theanine) Chewable Tablets?

    It is chicken liver flavoured.

  • Can ANXITANE® (L-Theanine) Chewable Tablets be used for separation anxiety?

    ANXITANE Tablets help promote relaxation in pets exhibiting nervousness, or responding to environmentally-induced stress. It is not intended for use in animals with severe phobias, separation anxiety, or in animals with a known history of aggression.

  • How long do I leave EPI-SOOTHE® Cream Rinse on my pet before washing it off?

    For best results, leave the product on for about 5-10 minutes, then lightly rinse. 

  • What is the fiber source for VETASYL® Fiber Capsules?

    Psyllium husks are the source of fiber.

  • How many calories are in one capsule of VETASYL® Fiber Capsules?

    0.4kcal per capsule (840kcal/kg).

  • What is separation anxiety?

    Separation anxiety is a disease in which affected dogs may exhibit certain problematic behaviours when left alone. Dogs are social animals, and naturally become bonded to family members in their household. When separated from these people, such as when the owner leaves for work or to run an errand, certain dogs may experience distress and engage in unacceptable behaviours as a result of the anxiety of this separation.